It is designed for anyone who cannot use the original audio, and for TV shows or movies that don’t have dubbed versions to still follow what’s going on and enjoy the TV show or movie. Even if you turned it off on your TV, if it has been enabled on your source device, it will be sent to the TV anyway.Ī subtitle is a transcription of all dialogue within the scene being shown. Make sure to check the settings on your source device and turn off closed captioning there too. That’s your cable box, satellite box, or any of the devices currently on the market that allow you to watch a myriad of programs on your Smart TV. If someone has enabled CC and you tried disabling it but it won’t go away, it likely isn’t the setting on your TV itself.Ĭlosed captions can be enabled at the source too. Especially if you have had guests, house sitters, babysitters, or something else. What if you did the above but the closed captions won’t turn off? This is a very common issue with all TV setups. What If My Closed Captions Won’t Turn Off? To use Shortcuts, press and hold the “Mute” button on your Smart Remote(or the Volume key for remotes that don’t have a Mute button). Newer Samsung Smart TVs also have the ability to use Accessibility Shortcuts for commonly used features that can improve the television experience for those with various abilities.
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